FAQ

How do Jack Plugs prevent internal dust from settling on RJ45 contacts?

Unlike standard RJ45 connectors, both Jack Plugs and Jack Tags are internally sealed and do not contain metal contacts. This prevents dust from entering the port and reaching the port contacts.

Will I confuse normal connectors with Jack Plugs?

Jack Plugs are immediately identifiable by their color and size. They do not contain metal contacts and will not crimp down to wire. If they do happen to be crimped, no damage will be done to the tab or the cable.

Do you sell different quantities and colors?

To keep prices low, we offer one package quantity.  Our goal is to introduce more color options over time based on demand.

What is your warranty and how do you handle returns?

We offer a 30-day no questions asked return policy through Amazon. If you are not completely satisfied, simply return the product to Amazon for a full refund.

What is your contact information?

Since Amazon is our sole distributor, they handle all of our customer service correspondence. If you have an issue with an order, please initiate contact through your Amazon orders page.

What are the electrical properties of Jack Tags and Jack Plugs?

Both are made from the same PC material as standard connectors. They are rated up to 250VAC, 2A max. Insulation resistance is greater than 500MΩ. Operating temperature is rated from -40°C to 125°C.